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> Moving forward, the Slack Status site, https://status.slack.com https://status.slack.com, will be the source of truth for all incident news. Alerts will also
by azangru 3y ago
> Moving forward, the Slack Status site, https://status.slack.com https://status.slack.com, will be the source of truth for all incident news. Alerts will also be available through the RSS and Atom feeds linked at the bottom of the Slack Status home page.
I am surprised how this was not what they went with originally — a dedicated, google-indexed status page that they have full control over, and an RSS feed for those who really want to be notified. It just is so more mature and self-reliant than posting service updates to a social network...
- snowwrestler 3y agoIt is what they went with originally. Posting updates to Twitter was an additional channel for status notifications, a channel which they are now ending.
- watwut 3y agoBecause, posting updates on twitter used to work just fine. RSS is something very few people use, twitter was something many people used.
- suddenclarity 3y agoBecause that's where people are. A status page is only usable when you already know about the issue and check to see if it's known and on their end. A tweet on the other hand makes you aware about the issue even before you've noticed. It's like getting a notification on breaking news so you turn on the TV or click through to read about it.