I switched banks semi-recently. The biggest reason I chose this bank is because they have a policy that a human always answers the phone. I tested them on this

I switched banks semi-recently. The biggest reason I chose this bank is because they have a policy that a human always answers the phone. I tested them on this before I switched, multiple times. Most of the time, it was one ring. It was never more than two. I wish I could tell you all to switch to my bank, but it's a local one, and I'd rather keep that information under wraps.