I switched to a local credit union years ago and I can't imagine going back. Service can be slow-moving, but it is always humane. When a fraudster emptied my ch

I switched to a local credit union years ago and I can't imagine going back. Service can be slow-moving, but it is always humane. When a fraudster emptied my checking account several years ago, I simply walked into the branch, told them what had happened, identified the fraudulent transactions, and they sorted it out - practically on the spot. I walked away with some cash and a new debit card; the rest of the money was returned later that week. A brief chat with an investigator several weeks later concluded the matter (they had identified the culprit).