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Don't underestimate how much headcount is pouring over an array of analytics tools and split testing tools to optimize a commercial product compared to FOSS. Fo
by fhub 3y ago
Don't underestimate how much headcount is pouring over an array of analytics tools and split testing tools to optimize a commercial product compared to FOSS. For every dark pattern change that is made in a commercial product, perhaps 100 actual improvements/polish changes are made to workflows.
- TeMPOraL 3y agoThough imagine how much more features and improvements that commercial product would have, if most or all of that headcount pouring over analytics were retasked to design, development, and actually talking to the users (or $deity forbid, shadowing some users to see how they use the software). Other than being more careful due to software being sold on physical media, I wonder if that wasn't the lost secret source of software in pre-webapp times.
- fhub 3y agoThose teams also usually exist. But usually different skill sets.