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Actually, I saw that I was banned, and thought, "OK, I'll deal with this another time." I hadn't heard horror stories. I didn't know that there was any such thi

by reuven 3y ago

Actually, I saw that I was banned, and thought, "OK, I'll deal with this another time." I hadn't heard horror stories. I didn't know that there was any such thing as a lifetime ban. It never occurred to me that if I didn't act soon, it would make a difference. I don't think that it's a sob story at all. I think that it's (a) incredibly funny that they would make such a mistake, (b) a combination of bad UI and bad service on Meta's part, and (c) crazy that even three Meta employees cannot undo such a ban. So yes: It was my fault that I didn't notice or care faster. And sure, you can call this a sob story. But I think that beyond my personal experience and issues here, this points to some deeper problems with Meta, as well as other large companies that depend on AI.

Zetobal 3y ago
You have a lot of really strong opinions without anything backing up your bogus claims (AI, endangered animals...). The view of you and your work really took a dive for me AND every user should be worried if a random employee at meta could "just" overwrite bans. Your entitlement and worse your assumptions provided as facts are deafening.
- em-bee 3y ago
  every user should be worried if a random employee at meta could "just" overwrite bans sorry what? human review should always be able to override an automatic decision. in fact, in the EU automatic decisions are actually illegal if they affect a persons life. reuven is not asking for any of his friends at meta to be able to override the ban directly, but they should be able to escalate the case to a person or a team that actually is able to verify the claims and remove the ban. the fact that this is not possible is both hilarious and sad. please try to read comments as being made in good faith instead of assuming the worst possible interpretation.
  - reuven 3y ago
    Exactly, no one was asking for a random Meta employee to change things. Rather, three different people filed tickets through an established internal system, and were told that no, there was no way to undo this change.

by reuven 3y ago

Zetobal 3y ago

You have a lot of really strong opinions without anything backing up your bogus claims (AI, endangered animals...). The view of you and your work really took a dive for me AND every user should be worried if a random employee at meta could "just" overwrite bans. Your entitlement and worse your assumptions provided as facts are deafening.

em-bee 3y ago
every user should be worried if a random employee at meta could "just" overwrite bans sorry what? human review should always be able to override an automatic decision. in fact, in the EU automatic decisions are actually illegal if they affect a persons life. reuven is not asking for any of his friends at meta to be able to override the ban directly, but they should be able to escalate the case to a person or a team that actually is able to verify the claims and remove the ban. the fact that this is not possible is both hilarious and sad. please try to read comments as being made in good faith instead of assuming the worst possible interpretation.
- reuven 3y ago
  Exactly, no one was asking for a random Meta employee to change things. Rather, three different people filed tickets through an established internal system, and were told that no, there was no way to undo this change.