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I wonder if anyone is recognizing that the fail here is in removing a human element in the support and instead relying on a far inferior technology to handle ca
by kunley 3y ago
I wonder if anyone is recognizing that the fail here is in removing a human element in the support and instead relying on a far inferior technology to handle cases it can't handle.
In other words, the problem is that suddenly a machine is not only making laws but also executing them. But we as a society did not agree to hand our laws to the machine. Luckily, the area where these laws apply, is very narrow atm - it is only the fb space.
But the tendency seems alarming.
- codingdave 3y agoFrom the comments, I think everyone here is recognizing that removing the human element is the problem. What I think is missed by some is that the human element is also the solution - don't use products whose support processes are like this.
- redog 3y agoThe article states that the evidence was removed as well. A human wouldn't have had anything to review no wonder they got rid of him.
- qingcharles 3y agoMy gf last year had a Tumblr account that was banned for unknown reasons. I finally got hold of someone in the C-Suite to look at it and they said they couldn't do anything because when you get banned they delete all the data that caused the ban, so there was nothing to review?