The so called AI is very infuriating indeed. I was once banned by such dumb script because I was trying to call my cell operator via a regular telephone number

The so called AI is very infuriating indeed. I was once banned by such dumb script because I was trying to call my cell operator via a regular telephone number and there were some technical issues either at my phone or at the base station, and calls were dropping. After about 5 tries I got a robot answer that I'm now banned from ever using support line for "abuse". And to appeal the ban, I would have to use a support line. Ok, I thought, I'll try robochat at the website. No luck - banned there too. So I have resorted to searching the Facebook page and hoping that a human moderates it. Thankfully I got to a human support and they revoked this ban. I've stopped posting anything on the Facebook a few years ago and keep the account alive just to have a backup contact option with dumb corpos.