3 ms·
It honestly feels like all of these problems - auto-bans by Meta and Google, enshittification of formerly-professional Apple products, nuke-your-money grabs by
by TheOtherHobbes 3y ago
It honestly feels like all of these problems - auto-bans by Meta and Google, enshittification of formerly-professional Apple products, nuke-your-money grabs by Ebay and Stripe - all come from a shared culture of corporate narcissism.
Not only is there no genuine empathy for users, it seems important that giant corporations should have the freedom to disappoint, manipulate, and abuse everyone, should they choose to.
- ljm 3y agoShareholders and investors always want more while becoming more risk averse over time, so a company loses the ability to innovate and then switches its focus to squeezing the customer. Not to mention the cohort in product, design and engineering who want to work on the new shiny and embark on massive rewrite projects that deliver only a subset of old functionality because the ‘metrics’ support it. They’re never around to maintain it long term. Not an issue if you don’t go public or accept VC or have perverse incentives that encourage enshittification over excellence. Nobody pulling the strings for you then.