3 ms·
I've multiple times tried to open a seller account on Ebay. Two minutes after the account was created and confirmed it got blocked due to me having violated the
by Fischgericht 3y ago
I've multiple times tried to open a seller account on Ebay. Two minutes after the account was created and confirmed it got blocked due to me having violated their terms of services. At this point I had not done ANYTHING with the account yet, not even putting in a profile picture.
And the rest went the same as with you: Appeal process is done by a bot who only knows one answer: "We are right, you violated our ToS, your account is blocked, this decision is final".
Oh how I miss the times when an organization for which you potentially are making a lot of money was still willing to hire a human for customer support...
And of course in these days, where your whole business may depend on being able to advertise or sell on the small number of platforms, a bot may decide to kill my business and company at any time. It's scary.
- hn8305823 3y agoI'm curious what "type" of IP address were you using when you created the account? Residential, mobile, work/office, or data center?
- Fischgericht 3y agoOwn, I'm a RIPE member. Clean subnet, never been on any blacklist whatsoever.
- hn8305823 3y agoI wounder if it was tagged as "data center" by default without knowing who/what/how it's actually being used. It certainly wouldn't be considered the most privileged (residential) by default. It doesn't matter if it's "clean" and has never been in any spam/abuse blacklists. Apparently it is (wrongly) assumed that a data center IP is someone scripting/scraping, or worse. Ignoring the fact that actual humans do work and visit data centers and use their Wi-Fi.
- jeltz 3y agoAlso many corporate VPNs use data center IPs.
- laverya 3y agoThat actually makes sense to me, then. Not a 'normal' residential IP = higher chance of fraud.
- fragmede 3y agoBut that means you've also got no rep as a neutral IP either.