>In that sense you're right. I'm still enabling netflix's terrible service. Yeah, this is my whole point here. People are constantly complaining, a LOT, with

>In that sense you're right. I'm still enabling netflix's terrible service. Yeah, this is my whole point here. People are constantly complaining, a LOT, with very valid complaints, yet Netflix is making more money, so apparently not that many people are actually giving up on Netflix despite their frustrations. These big companies really only notice something's wrong when their bottom line is affected; as long as profits are going up, they think whatever they're doing is good. >I know what netflix could be. True, but I could say this about many things. Most big companies put profits ahead of "being the best you can be", at least these days. >I know it wasn't always this bad. Yep, I used to be a subscriber too, in better days. So many things on the internet (and elsewhere) are getting steadily worse these days. >I hope that when they finally do lose enough customers they'll at least go back over the pleas of their former customers at that point to learn what they could have done to prevent what happened. We can only hope. (aside: bug report: while typing a reply here, I noticed your post was downmodded, so I gave it an upvote as I think your reply is good and doesn't deserve to be down-modded, and my in-progress text suddenly disappeared!)