What is also important about the recently numerous gaga stories about how great apple treated them at their service centers is - "Why is that there are so many

What is also important about the recently numerous gaga stories about how great apple treated them at their service centers is - "Why is that there are so many complaints?", first place. I own a Mac and I am definitely pleased by their support. My hard disk crashed, top case chipped away due to a bad design in this version, Apple happily replaced this all in a day, in India. And as I write this my RAM is beeping indicating some hardware problem yet again and it has been just around a year. Now am I happy, definitely "No". You can't be making 10 trips to the apple store and still feel good just about how they treat you. For the same money I could have bought a Dell or a HP, threw it away when i was not happy and bought another one. I would have still saved some money.