Isn't that just shifting the user's misunderstanding to whoever is developing the application? I guess my argument is that if the type of behaviour described i

Isn't that just shifting the user's misunderstanding to whoever is developing the application? I guess my argument is that if the type of behaviour described in the article causes problems, perhaps the technology was chosen incorrectly. Edit: Or maybe I just have a problem with the vocabulary. Obviously, it's useful information.