The Balsamiq team is incredible. We use it for our specification process and they have never let us down. The one thing I truly love about working with them is

The Balsamiq team is incredible. We use it for our specification process and they have never let us down. The one thing I truly love about working with them is their transparency. If we ask about a feature they don't have available, they offer a workaround and offer to put it on a future dev list. It doesn't end there. They let us know the likelihood of the feature being added. I cannot tell you how important that is. We can then make a decision on how to proceed knowing that feature X is way down the road if ever.