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It depends. Self checkout works wonderfully on stores like Walmart and Target. 0 issues. However in stores like Fry's/Kroger/Albertsons, it effectively treats

It depends. Self checkout works wonderfully on stores like Walmart and Target. 0 issues. However in stores like Fry's/Kroger/Albertsons, it effectively treats me like a thief.

ApolloFortyNine 3y ago
My Walmart even let's you void some items yourself, as well as not caring at all about the scale. I'd consider it a plus honestly at this point, self checkout has no line, and short of a cart full of groceries, it's likely faster.
- Olreich 3y ago
  I'm pretty sure the various managers can play with that experience. I've had Walmart self-checkout complain if I moved too quickly or removed items from the scale after scanning them. They've also complained when I had a second person handing me items from the cart or if I was moving too quickly.
- kj4ips 3y ago
  There seems to be some variance in systems. I //really// don't like the ones at my local WM. It disables the scanner until the bagging scale stabalizes, and you can't enter quantities. It basically speed-limits you to about 1 item every 2 seconds. The ones at the Target, don't lock out the scanner unless you scan something that is marked as having a security tag, and the degausser hasn't fired. Our local CVS has some, and they're fine, but anyone that can't use them (low vision, paying with cash (sometimess), or buying things that require ID) have to chase down the one or two roving employees in the store, which would be super annoying if you had to do it often. Personally, I tend to use SC when I have <5 items. Even on the "nice" systems, there's no way I can outpace someone who does this all day, has helpful tech (conveyor belts, a bagger (even if it's me), ability to enter quantity, can enter PLUs, doesn't have to deal with the system locking out the scanner whenever it feels like it).
_fat_santa 3y ago
Every time I do self checkout at Krogers and it asks me if I put down a bag, selecting "yes" always triggers an employee verification (as does selecting "no"). I don't get the point in prompting the user if no matter what the user selects it always triggers an employee verification. Another annoyance is you have to remember to scan your alcohol last or else it will block the checkout until your ID has been checked, Walmart has figured this out and only checks your ID when you hit "checkout".
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rootusrootus 3y ago
That's interesting. On the occasion that I've shopped at Walmart, it hasn't been very smooth. And there's always a line. But our local Kroger-owned store (Fred Meyer) has lots of self-checkout kiosks that are all manned with a 1:6 ratio, and they're pretty seamless. They used to be a bit trigger happy with touchy scales, but Kroger seems to have eased up on that. Heck, they just added hand-scanners so you can just leave everything in the cart as you scan. Or just grab a scanner as you go in the store and do it that way.
lamontcg 3y ago
> However in stores like Fry's [...] You're a little out of date. Target is also slowly circling the drain and will be death spiraling into worse service + experience.
- lannisterstark 3y ago
  >You're a little out of date. I shop at both regularly. How am I 'out of date' by sharing my experiences (of last week, literally) of my local stores lol?
  - lamontcg 3y ago
    Oh apparently you live in Arizona? Thought you were talking about Fry's electronics, I've never heard of Fry's Food and Drug before I just looked it up.
    - lannisterstark 3y ago
      Ah, no. Their grocery stores are surprisingly dope (outside of the checkout area lol).

It depends. Self checkout works wonderfully on stores like Walmart and Target. 0 issues. However in stores like Fry's/Kroger/Albertsons, it effectively treats me like a thief.

ApolloFortyNine 3y ago

My Walmart even let's you void some items yourself, as well as not caring at all about the scale. I'd consider it a plus honestly at this point, self checkout has no line, and short of a cart full of groceries, it's likely faster.

Olreich 3y ago
I'm pretty sure the various managers can play with that experience. I've had Walmart self-checkout complain if I moved too quickly or removed items from the scale after scanning them. They've also complained when I had a second person handing me items from the cart or if I was moving too quickly.
kj4ips 3y ago
There seems to be some variance in systems. I //really// don't like the ones at my local WM. It disables the scanner until the bagging scale stabalizes, and you can't enter quantities. It basically speed-limits you to about 1 item every 2 seconds. The ones at the Target, don't lock out the scanner unless you scan something that is marked as having a security tag, and the degausser hasn't fired. Our local CVS has some, and they're fine, but anyone that can't use them (low vision, paying with cash (sometimess), or buying things that require ID) have to chase down the one or two roving employees in the store, which would be super annoying if you had to do it often. Personally, I tend to use SC when I have <5 items. Even on the "nice" systems, there's no way I can outpace someone who does this all day, has helpful tech (conveyor belts, a bagger (even if it's me), ability to enter quantity, can enter PLUs, doesn't have to deal with the system locking out the scanner whenever it feels like it).

_fat_santa 3y ago

Every time I do self checkout at Krogers and it asks me if I put down a bag, selecting "yes" always triggers an employee verification (as does selecting "no"). I don't get the point in prompting the user if no matter what the user selects it always triggers an employee verification. Another annoyance is you have to remember to scan your alcohol last or else it will block the checkout until your ID has been checked, Walmart has figured this out and only checks your ID when you hit "checkout".

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rootusrootus 3y ago

That's interesting. On the occasion that I've shopped at Walmart, it hasn't been very smooth. And there's always a line. But our local Kroger-owned store (Fred Meyer) has lots of self-checkout kiosks that are all manned with a 1:6 ratio, and they're pretty seamless. They used to be a bit trigger happy with touchy scales, but Kroger seems to have eased up on that. Heck, they just added hand-scanners so you can just leave everything in the cart as you scan. Or just grab a scanner as you go in the store and do it that way.

lamontcg 3y ago

> However in stores like Fry's [...] You're a little out of date. Target is also slowly circling the drain and will be death spiraling into worse service + experience.

lannisterstark 3y ago
>You're a little out of date. I shop at both regularly. How am I 'out of date' by sharing my experiences (of last week, literally) of my local stores lol?
- lamontcg 3y ago
  Oh apparently you live in Arizona? Thought you were talking about Fry's electronics, I've never heard of Fry's Food and Drug before I just looked it up.
  - lannisterstark 3y ago
    Ah, no. Their grocery stores are surprisingly dope (outside of the checkout area lol).