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I suspect Fry's had other issues. At least when they finally came to the Seattle area they picked one of the worst possible locations to open. Much like the i
by mjevans 3y ago
I suspect Fry's had other issues.
At least when they finally came to the Seattle area they picked one of the worst possible locations to open. Much like the ill-fated 'supermall' that opened in the valley south of Seattle (slightly closer to the secondary city of Tacoma) decades before it, they entered an area already well served by surrounding malls/businesses without enough value to the consumer to be worth the drive / trip to a new out of the way location. This was also during the era when it was still reasonable to order things from Amazon, without too much worry of co-mingling / risks; let alone newegg which had pulled back from a brick and mortar expansion to focus entirely online.
In the last few years of Fry's Electronics operating their Renton WA (South Seattle) location they were barely even better than E.G. BestBuy or Walmart for emergency part procurement. In fact both of those stores had methods of pricing online and IIRC also buying / checking inventory directly at the local store.
Offhand I suspect there was also some sort of toxic sales person focused competition among employees, since they always seemed to really want to have documentation on the sale of helping a customer reach their purchase.
Talking about it, Fry's Electronic's reminds me of what happened to Radio Shack. Really a failure to continue delivering value and adjust to the current market (which isn't to say eliminating the niche that makes them what they are within a market).