I'm not trying to support or dismiss any quality claims, merely trying to point out that a news article premised on "this happened to this one person" is lazy j

I'm not trying to support or dismiss any quality claims, merely trying to point out that a news article premised on "this happened to this one person" is lazy journalism, and has virtually zero impact on changing anyone's mind (pro-Tesla or anti-Tesla). If there is a quality control issue with some product (cars or otherwise), a worthwhile journalist would examine the larger trend and try to tell both sides of the story. To some extent, it's a reflection of the shorter attention spans and reactionary nature of today's readers.