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> and if (like YouTube) you don't care about a good user experience Other than ads, which is the business model and keeps the content flowing... does YouTube n

> and if (like YouTube) you don't care about a good user experience Other than ads, which is the business model and keeps the content flowing... does YouTube not care about UX? I generally find the UX pretty good. I can always watch a video near-instantly, on nearly every device I own, search is astonishingly good even when my Apple TV mis-hears my searches, and it's one of the biggest video streaming sites in the world. As a user I think the UX overall is pretty great. Sure there are things I'd tweak, but I can see reasons for them.

benj111 3y ago
Removing downvotes? Randomly rewarding the latest 'feature' so you get a load of shorts of videos you've already seen, random votes for things, etc.
- danpalmer 3y ago
  I've never used the voting. It's a quality signal and they are notoriously difficult to get right. Netflix infamously switched from stars to like/dislike and everyone hated it, and yet it provides better signal and recommendations become better and therefore you get better content surfaced that you'll enjoy more. I'd guess a similar thing happened with YouTube. Zooming out there's typically an ecosystem benefit, because otherwise why would they do it. That ecosystem benefit isn't always about money, if no one watched videos there would be no business. In fact a business that is often much better than a business with no users that isn't, so user happiness and experience tends to be prioritised highly in products/companies like this.
  - benj111 3y ago
    A video with 1000 upvotes and 1 downvotes tells me something A video with 1000 upvotes and 2000 downvotes tells me something. A video with 1000 upvotes doesn't tell me anything. I can still downvote, I just don't get told the downvote total. If they decided the system was broken and decided to replace it, I could understand. But they haven't changed the system, they've just removed the utility it did have.
  - preciousoo 3y ago
    You’re right about the YouTube too, they also started with rating videos x/5 stars
shiroiuma 3y ago
>does YouTube not care about UX? I generally find the UX pretty good You think it's "pretty good" when a video is interrupted at some random point in time (usually while someone is mid-word) to play some annoying video at a much, much louder volume than the video? That is not what I consider a "good user experience" at all.

benj111 3y ago

Removing downvotes? Randomly rewarding the latest 'feature' so you get a load of shorts of videos you've already seen, random votes for things, etc.

danpalmer 3y ago
I've never used the voting. It's a quality signal and they are notoriously difficult to get right. Netflix infamously switched from stars to like/dislike and everyone hated it, and yet it provides better signal and recommendations become better and therefore you get better content surfaced that you'll enjoy more. I'd guess a similar thing happened with YouTube. Zooming out there's typically an ecosystem benefit, because otherwise why would they do it. That ecosystem benefit isn't always about money, if no one watched videos there would be no business. In fact a business that is often much better than a business with no users that isn't, so user happiness and experience tends to be prioritised highly in products/companies like this.
- benj111 3y ago
  A video with 1000 upvotes and 1 downvotes tells me something A video with 1000 upvotes and 2000 downvotes tells me something. A video with 1000 upvotes doesn't tell me anything. I can still downvote, I just don't get told the downvote total. If they decided the system was broken and decided to replace it, I could understand. But they haven't changed the system, they've just removed the utility it did have.
- preciousoo 3y ago
  You’re right about the YouTube too, they also started with rating videos x/5 stars

shiroiuma 3y ago

>does YouTube not care about UX? I generally find the UX pretty good You think it's "pretty good" when a video is interrupted at some random point in time (usually while someone is mid-word) to play some annoying video at a much, much louder volume than the video? That is not what I consider a "good user experience" at all.