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I drove an early model 3 through about 3” of standing water on the BQE in Brooklyn and immediately heard a dragging sound from the undercarriage. Turned out the
by doctorhandshake 3y ago
I drove an early model 3 through about 3” of standing water on the BQE in Brooklyn and immediately heard a dragging sound from the undercarriage. Turned out the water spray had torn (or finished tearing) the acoustic dampening material on the underside of the chassis and flaps of it were now dragging on the ground. I took it to Tesla and they said the repair would be hundreds (can’t remember the amount) but that it wouldn’t happen again because the part they were replacing it with had been redesigned. I said something along the lines of ‘you’re telling me ~2 years into the life of this model and you’ve redesigned the part, but that you want me to pay for the one that doesn’t fail when driving through a puddle?’ They comped the repair. This is one of many disappointing Tesla service stories I wish I didn’t have. The incentives of the manufacturer being the exclusive service provider for warranty issues are not aligned, IMO.