Good luck getting support from google/youtube if you have issues with your premium account. Like a friend of mine who recently decided to setup a family group o

Good luck getting support from google/youtube if you have issues with your premium account. Like a friend of mine who recently decided to setup a family group on his google account, so he can include immediate family members in his household so they can access youtube via premium family plan. Nope. He got a message saying he can only switch to a new family group once every 12 months. He spent a day looking around trying to figure how to get support from an actual human being at google to resolve the issue. No luck so far. In the end, he cancelled his youtube premium.