> In the other hand we have businesses like Best Buy which has a "scan and checkout from the app" feature that doesn't work and the employees know nothing about

> In the other hand we have businesses like Best Buy which has a "scan and checkout from the app" feature that doesn't work and the employees know nothing about it. Walmart also has that, except the checkout is still at the self-serve checkout terminals, it works great, and it is only available to Walmart+ subscribers. For checkout you hit the checkout button in the app, verify that the item count it has is correct, scan a QR code at an idle checkout terminal, and then hit the pay button and it charges your on-file card.