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Online therapy doesn't have to be HIPAA compliant on technology used to communicate with the client. If the client wants to use FaceTime, they have to inform th
by rchaud 3y ago
Online therapy doesn't have to be HIPAA compliant on technology used to communicate with the client. If the client wants to use FaceTime, they have to inform them that it's not HIPAA-compliant and confirm that they're OK to continue. HIPAA comes into play if the therapist wants to securely share client care notes with another care provider.
- hellotheretoday 3y agoThis is true. That said the agreement with the insurance provider or billing processer often requires a hipaa compliant platform with a BAA. I bill through the headway platform as an example and they require a hipaa compliant telehealth platform with BAA for processing. In addition I believe my contract with Aetna specifies the same although it’s been awhile since I’ve reviewed it tbf. an interesting question that comes up for me is whether these companies are harvesting content of meetings and chats for training models and whatnot. The BAA is a (small) protection for myself in case it turns out that zoom is training their AI assistant on meeting chats or closed captioning without participant consent. Although I would hope that the liability in that scenario would mostly fall on zoom as that’s really an abuse on their part.