3 ms·
But at least the vendor would guarantee, in writing, some minimum baseline of performance?
by MichaelZuo 3y ago
But at least the vendor would guarantee, in writing, some minimum baseline of performance?
- pavel_lishin 3y agoYes! And if you're willing to spend tens of thousands of more dollars in court, not to mention the months litigation may take, you may even get that minimum baseline (at the expense of other features or bug fixes that don't fall under the written contract) after another 18 months of development time.
- MichaelZuo 3y agoObviously one should buy from trustworthy businesses, that wouldn't drag their customers into court for every deviation. I'm sure there are shady vendors of high end software products, but at those price ranges there's no reason to choose them over established names.
- theamk 3y agoAt most, it would be something like "our examples work, and we can provide support". I've never seen things like "IDE does not crash" written into contracts.
- MichaelZuo 3y ago"Our examples are guaranteed to work (99.9%+ of the time...) on X configuration(s) in Y environmental conditions with Z functions." Is a pretty normal expectation when your paying thousands or tens of thousands per month per seat. If you've literally never seen a guarantee like that and your company is actually paying that much money for a product, then it would be wise to shop around.
- otabdeveloper4 3y agoHa ha. Oh boy.