4 ms·

If the ban was valid i don't think they should have to do refunds. But i think that they need to provide the reason for the ban.

by msh 3y ago

simion314 3y ago
>if the ban was valid i don't think they should have to do refunds. Let me explain, I usually buy 1 full year subscription for play Station Plus because that is the only way to get access for multiplayer in most Sony games. So imagine I pay for 1 years of a service and they then ban me, is it fair for them to be payed for something they are not providing ? If some Reddit moderators bans me I can understand that some frustrated ass(Putin lover) went trough mounts of my old comment and reported me , I gave reddit 0$ so their customer support is shit but with Sony, I bought a lot of games for my son and the annual subscription, this incident will cost Sony a lot of money, I will no longer buy any of their stuff. But I wish we could have the laws on our side, banning someone for a service or hardware he paid for should not be possible, they could ban you from only a specific thing(other example is Google or Amazon banning your account that gives you access for different stuff because some problem one just one of their services).
- msh 3y ago
  If you break the rules i think it's ok they ban you and don't refund you. They should be required to provide reasons. FX if you are in a club and they kick you out for being abusive towards other members should they have to refund you?
  - simion314 3y ago
    >FX if you are in a club and they kick you out for being abusive towards other members should they have to refund you? What if I did not buy a ticket but payed in advance for a full year access, I think it is fair if they refuse to give me what I am paying I should get my money back. In the one time used ticket you can claim that I already entered the club, had my fun and used the ticket, but with a year long subscription is different. Now you might claim that it is hard for them to do a partial refund then I would say do not offer a year long pre-paid plan, offer a monthly plan if you have a "ban" feature.
    - msh 3y ago
      I don't see the reason you should get a refund if you break the rules that you agreed to when signing up.
      - simion314 3y ago
        So if you buy some expensive shit from amazon , then a second later they ban you because say you son said a blacklisted word then is fair Amazon will not refund your money or deliver your expensive product, because 1 year ago they changed the ToS and included a few new rules and some blacklisted words that you are not allowed to see. This is theft, IMO . At most if they consider my son said something bad on chat and they can't disclose what, they can just block the chat feature. The ToS are not laws, you can't sell yourself as a slave in a ToS or EULA for example, so real laws have priority over ToS stuff that are not even real contracts and are updated at least monthly with new shit.
        msh 3y ago
        We are not talking about buying things from Amazon. You signed up for a gaming service. If the allegations are true your son broke the rules and was abusive to other players. I find it kinda strange that you take no responsibility for that and see no reason that you loosing two prepaid months is wrong. Also normally Sony bans are 7 days for the first offense, so it can't have been a surprise.
        simion314 3y ago
        First of all Sony did not tell me what my son did wrong it was some claim about "violence and sexuality" so my advice for my son also had to be vague. Sony presented me no evidence so I bet they were not in the right, as I said the chat probably was not in english. >We are not talking about buying things from Amazon. So you can talk about clubs but if I bring about Amazon is off topic? What if I say something bad in Steam you think is also fair I lose all my games instead of getting banned from the "social" features ?

If the ban was valid i don't think they should have to do refunds. But i think that they need to provide the reason for the ban.

by msh 3y ago

If the ban was valid i don't think they should have to do refunds. But i think that they need to provide the reason for the ban.

simion314 3y ago

>if the ban was valid i don't think they should have to do refunds. Let me explain, I usually buy 1 full year subscription for play Station Plus because that is the only way to get access for multiplayer in most Sony games. So imagine I pay for 1 years of a service and they then ban me, is it fair for them to be payed for something they are not providing ? If some Reddit moderators bans me I can understand that some frustrated ass(Putin lover) went trough mounts of my old comment and reported me , I gave reddit 0$ so their customer support is shit but with Sony, I bought a lot of games for my son and the annual subscription, this incident will cost Sony a lot of money, I will no longer buy any of their stuff. But I wish we could have the laws on our side, banning someone for a service or hardware he paid for should not be possible, they could ban you from only a specific thing(other example is Google or Amazon banning your account that gives you access for different stuff because some problem one just one of their services).

msh 3y ago
If you break the rules i think it's ok they ban you and don't refund you. They should be required to provide reasons. FX if you are in a club and they kick you out for being abusive towards other members should they have to refund you?
- simion314 3y ago
  >FX if you are in a club and they kick you out for being abusive towards other members should they have to refund you? What if I did not buy a ticket but payed in advance for a full year access, I think it is fair if they refuse to give me what I am paying I should get my money back. In the one time used ticket you can claim that I already entered the club, had my fun and used the ticket, but with a year long subscription is different. Now you might claim that it is hard for them to do a partial refund then I would say do not offer a year long pre-paid plan, offer a monthly plan if you have a "ban" feature.
  - msh 3y ago
    I don't see the reason you should get a refund if you break the rules that you agreed to when signing up.
    - simion314 3y ago
      So if you buy some expensive shit from amazon , then a second later they ban you because say you son said a blacklisted word then is fair Amazon will not refund your money or deliver your expensive product, because 1 year ago they changed the ToS and included a few new rules and some blacklisted words that you are not allowed to see. This is theft, IMO . At most if they consider my son said something bad on chat and they can't disclose what, they can just block the chat feature. The ToS are not laws, you can't sell yourself as a slave in a ToS or EULA for example, so real laws have priority over ToS stuff that are not even real contracts and are updated at least monthly with new shit.
      - msh 3y ago
        We are not talking about buying things from Amazon. You signed up for a gaming service. If the allegations are true your son broke the rules and was abusive to other players. I find it kinda strange that you take no responsibility for that and see no reason that you loosing two prepaid months is wrong. Also normally Sony bans are 7 days for the first offense, so it can't have been a surprise.
        simion314 3y ago
        First of all Sony did not tell me what my son did wrong it was some claim about "violence and sexuality" so my advice for my son also had to be vague. Sony presented me no evidence so I bet they were not in the right, as I said the chat probably was not in english. >We are not talking about buying things from Amazon. So you can talk about clubs but if I bring about Amazon is off topic? What if I say something bad in Steam you think is also fair I lose all my games instead of getting banned from the "social" features ?