It might be overloading the term, but I am partial to using "enshittefication" to describe the phenomenon of products and services getting worse over time. It

It might be overloading the term, but I am partial to using "enshittefication" to describe the phenomenon of products and services getting worse over time. It may well be that the economics persuade businesses to cut costs and lose sight of quality, but I supect it's a company politics issue more than it is economic.