I dunno, I own nearly like a third or half of Sonos's product line, and have had numerous software and UI problems with them. Their support has never been very

I dunno, I own nearly like a third or half of Sonos's product line, and have had numerous software and UI problems with them. Their support has never been very helpful and I just gave up. Giving you 30% off an expensive new product isn't really the same as just repairing it...