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They can tie your purchase to a serial number. It’s listed on the invoice. That should constitute proof in my opinion.
by benjaminwootton 3y ago
They can tie your purchase to a serial number. It’s listed on the invoice. That should constitute proof in my opinion.
- ZekeSulastin 3y agoApple hasn’t yet figured out how to stop people from selling their used equipment.
- oneeyedpigeon 3y agoWell, they have Touch ID on Macbooks now and Face ID is coming soon. Feels like we're not that far off.
- threeseed 3y agoMany Apple products are bought from third party resellers who don't capture this information.
- kelnos 3y agoThat's not relevant to the case at hand, where OP was actually able to prove that he'd originally bought the device.
- kaba0 3y agoAnd the owner could have sold it and stolen it back in in the many months he have bought it. I guess if you manage to block the device in the store itself, they will unblock it for you - but it would defeat the purpose in this case.
- benjaminwootton 3y agoThey have to work on the balance of probabilities though. It would be very long odds to sell a device, steal it back, then need to approach Apple for help unlocking.
- oalae5niMiel7qu 3y agoThey can't rely on the odds, because scammers would step in and increase the odds if the possibility existed to exploit Apple's behavior. IMO, this is what should happen given that Activation Lock is enabled. It's a separate question whether the customer should be able to disable Activation Lock before it gets tripped, which would prevent the computer from bricking itself. Apple makes that choice for the customer because they don't fully respect your ownership of the device that they made.
- mission_failed 3y agoThis is the dumbest argument.