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Apple confirmed it didn't match with "If you need help removing Activation Lock and have proof of purchase documentation, you can start an Activation Lock suppo
by kelsey9876543 3y ago
Apple confirmed it didn't match with "If you need help removing Activation Lock and have proof of purchase documentation, you can start an Activation Lock support request." -> "We are unable to process your request at this time."
- toomuchtodo 3y agoSure. I’m saying OP could confirm explicitly by turning the device upside down (and looking near the regulatory markings) and pulling the receipt up. Apple is being too opaque considering Apple has the purchase history on file and could communicate, “this device is not in your purchase history, that is why we can’t unlock it.” This leaks no information of value. Edit: no worries!
- kelsey9876543 3y agoah yes, correct. I don't know if disassembly is required for the HWID when its forced into bootloader lock, and i am not going to experiment to find out haha. But yes correct reasoning. edit: sorry for bad reading comprehension it's late for me >_<
- russell_h 3y agoNo disassembly required, the serial number is printed on the bottom exterior of the case.
- katbyte 3y agoIt’s easy to swap the bottom. It’s also easy to search for a similar model brick the device, swap bottom with the serials, and send that. You can also reprogram the serial with the right equipment but that is a much harder task
- deleted 3y ago[deleted]
- kube-system 3y agoIt is a good security policy in general to not disclose reasons for denials, because doing so gives attackers a hint as to what they need to target. (But yes, it is better customer service to disclose.)
- deleted 3y ago[deleted]
- cjbgkagh 3y agoBut it also frustrates legitimate users. I think we should balance the extra security needed to prevent attacks versus creating a kafkaesque nightmare for ourselves.