Ah, don’t forget the incredible experience of calling Comcast customer service because your special promotional rate expired and your monthly bill went up 25%,

Ah, don’t forget the incredible experience of calling Comcast customer service because your special promotional rate expired and your monthly bill went up 25%, or the free HBO promotion that you couldn’t opt out of expired and you are paying $10 more, or any of half a dozen other anti consumer nonsense some scumbag at Comcast dreamt up. The most outrageous was one some Comcast rep called me to tell me I qualified for a free DVR upgrade because I was such a loyal customer. By loyal I guess they meant captive, but ok. I don’t watch TV and only had a TV package cause it was somehow cheaper than just internet due to some promotion, but sure whatever. Turns out by free he meant like an extra $30 per month. Took me a few billing cycles to notice. I had never even unboxed it. They refunded me after several hours on the phone. I should have invoiced them for my time. I got rid of them as soon as I had an alternative.