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Absolutely agree re: abusive TOS clauses. My question is this: if you were on a panel evaluating whether it's more abusive to a) migrate customers to a plan tha
by runako 3y ago
Absolutely agree re: abusive TOS clauses. My question is this: if you were on a panel evaluating whether it's more abusive to a) migrate customers to a plan that's $10 more or b) end their service because the vendor no longer offers that service, which would you vote for?
Note that consumer panels will have less ability to force a vendor to set prices or provide specific services, so there will not be the third option of c) force the vendor to continue providing the service at the contracted price.
- hef19898 3y agoThat's why in Europe abusive and surprising (to an informed party) terms and condiations are invalid. Quite aome legal disputes around those so.
- runako 3y agoCurious -- how do services raise prices? Is the presumption that a carrier has to give notice, then the user has to opt in or their service automatically terminates? > in Europe abusive and surprising (to an informed party) terms and condiations It can't be surprising to any informed party that prices change. Especially right now, it cannot be argued in good faith that a price increase was surprising to anyone. Does the user have to opt in each time the service changes (for ex if 2G service gets dropped)? Who decides what changes require a user's approval?
- flarg 3y agoIn the EU they send a letter informing of price change and give you the right of cancellation except for rate rises in line with the retail price index or inflation which are included in the contract. Truly fixed price contracts are advertised as such, I have one for my broadband, can only be withdrawn by the vendor.