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Actually the bigger q is where is Loom's moat? I've used loom too and I agree that being able take a video and do "mini editing" is useful but I guess I would
by flashgordon 3y ago
Actually the bigger q is where is Loom's moat? I've used loom too and I agree that being able take a video and do "mini editing" is useful but I guess I wouldn't pay for it given cmd-optiom-5 on osx. But still the real thing is where is the moat? I ask this because until recently I hadn't given much thought to "having paid users who will feel stupid to move off" was not a big deal but clearly it is?
To play devil's advocate though from a numbers point I think loom has about 20m users so this is $5 per user. But if acq is for a billion then I'd assume their actual revenue is something like 100m. So $5 /user/year. I guess in that sense once a user has paid that low price they are not thinking of moving off for a year so it is plenty of upsell opportunities for atlassian. Ofcourse depending on usage just the video hosting could cost them more than $5/user/ year? Interesting stuff!
- sb8244 3y agoMaybe going outside of engineering? I use both loom and cmd opt 5, but my CS and sales team would not be able to effectively use cmd5 (editing, hosting, comments, etc.) The moat for us is that it just works and is cheap enough that moving off is literally not worth my time.
- foobarian 3y agoSadly these days it seems that having good taste and not having embarked on the enshittification train itself is a pretty great moat.
- flashgordon 3y agoThis is fair. I think I was giving less credit to looms packaging of a "complete" feature. Almost like their work is "done".
- solardev 3y agoIf I remember correctly, they also host the edited videos and the recipient gets a link to their hosted version. That's the reason I didn't sign up (I wanted to send the video over Slack directly), but it does functionally add a moat where all your videos are on their servers, like YouTube.
- swalling 3y agoLoom does not have a moat, which is why they were purchased by a platform that does have one. It’s a very well-done feature, but there are increasingly other platforms (Slack, Dropbox) that offer features 80% as good for free.
- kunalgupta 3y agoIt is not a very well done feature. It is among the most deterministic pieces of software I have ever used. Tella.tv and Screen Studio are well done pieces of software, but not Loom
- ericjmorey 3y agoHow is deterministic bad in this scenario? What specifically is bad about Loom in your experience?
- flashgordon 3y agoIn this day and age you'd be surprised how "valuable" deterministic is. Imagine I go to a LinkedIn feed and just see the same feed on refreshes instead of engagement driving randomness?