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People will always react angrily to pricing increases. About the only way to alleviate it is to weight yourself down with support for users on grandfathered/leg
by andrewf 18y ago
People will always react angrily to pricing increases. About the only way to alleviate it is to weight yourself down with support for users on grandfathered/legacy schemes, and announce changes with enough notice to people to buy up at the current price before things change.
Pricing decreases you're just doomed. People will resent having paid $40 last week instead of $25 this week.
For the other stuff, are you being too noisy? Existing users shouldn't be affected by changes to trials and signup technicalities.