4 ms·

Ask HN: Is AppleCare+ International?

Anybody knows if AppleCare+ is valid internationally? Let's say I buy an iPhone in the USA, but live in the UK. Will AppleCare+ Theft work in the UK?

RegnisGnaw 3y ago
I am not sure about the 'Theft' part, I have never heard of it. I got AppleCare+ for my iPhone 13 Pro Max in Canada. During a trip to the US, I left it on top of my car and drove off. I heard it fall off my car and stopped to get it. By the time I did it was already run over by another car and was badly damaged. Apple replaced it under AppleCare+ in LA right away. The only problem was the SIM was also broken :(
- viajeroandante 3y ago
  Too bad about the SIM! Good to know that AppleCare worked, thanks!
WirelessGigabit 3y ago
https://www.apple.com/legal/sales-support/applecare/applecareplus/2309/230912_applecareplus_us.pdf https://www.apple.com/legal/sales-support/applecare/applecar... 4.1 Hardware Services and ADH Services Apple may restrict Hardware Service and ADH Services to the country where the Covered Equipment was originally purchased. And scrolling down... Apple will not provide Hardware Services or ADH Services in the following circumstances: ... (c) To replace Covered Equipment that is lost or stolen; The document actually contains remarkably little by what is covered under Theft & Stolen... HOWEVER https://support.apple.com/iphone/theft-loss-claims https://support.apple.com/iphone/theft-loss-claims This page explicitly mentions United Kingdom being covered when TRAVELING. Not sure how that works if you move there.
- viajeroandante 3y ago
  Thanks! Yes, the wording is confusing, and there is very little detail. I'll guess I won't risk it to save a few hundred pounds. I'll see if I can get phone insurance some other way also. Thanks a lot!!
sathyabhat 3y ago
Not sure about theft, but I bought my iPad in Romania, moved to Australia and had it replaced in US when I was traveling there because it kept crashing and Apple Support folks in Apple Store detected some stability issues. All for zero cost
- viajeroandante 3y ago
  That's good to know, thanks! Where did you get AppleCare+ registered from?
  - sathyabhat 3y ago
    From where I bought it - ie Romania.

Anybody knows if AppleCare+ is valid internationally? Let's say I buy an iPhone in the USA, but live in the UK. Will AppleCare+ Theft work in the UK?

RegnisGnaw 3y ago

I am not sure about the 'Theft' part, I have never heard of it. I got AppleCare+ for my iPhone 13 Pro Max in Canada. During a trip to the US, I left it on top of my car and drove off. I heard it fall off my car and stopped to get it. By the time I did it was already run over by another car and was badly damaged. Apple replaced it under AppleCare+ in LA right away. The only problem was the SIM was also broken :(

viajeroandante 3y ago
Too bad about the SIM! Good to know that AppleCare worked, thanks!

WirelessGigabit 3y ago

https://www.apple.com/legal/sales-support/applecare/applecareplus/2309/230912_applecareplus_us.pdf https://www.apple.com/legal/sales-support/applecare/applecar... 4.1 Hardware Services and ADH Services Apple may restrict Hardware Service and ADH Services to the country where the Covered Equipment was originally purchased. And scrolling down... Apple will not provide Hardware Services or ADH Services in the following circumstances: ... (c) To replace Covered Equipment that is lost or stolen; The document actually contains remarkably little by what is covered under Theft & Stolen... HOWEVER https://support.apple.com/iphone/theft-loss-claims https://support.apple.com/iphone/theft-loss-claims This page explicitly mentions United Kingdom being covered when TRAVELING. Not sure how that works if you move there.

viajeroandante 3y ago
Thanks! Yes, the wording is confusing, and there is very little detail. I'll guess I won't risk it to save a few hundred pounds. I'll see if I can get phone insurance some other way also. Thanks a lot!!

sathyabhat 3y ago

Not sure about theft, but I bought my iPad in Romania, moved to Australia and had it replaced in US when I was traveling there because it kept crashing and Apple Support folks in Apple Store detected some stability issues. All for zero cost

viajeroandante 3y ago
That's good to know, thanks! Where did you get AppleCare+ registered from?
- sathyabhat 3y ago
  From where I bought it - ie Romania.