3 ms·
At least here in Germany, in many ways, the two-years "consumer complaint time" works out as an implied warranty. When I'm not discussing the difference between
by morsch 15y ago
At least here in Germany, in many ways, the two-years "consumer complaint time" works out as an implied warranty. When I'm not discussing the difference between Apple's manufacturer warranty (Garantie in German) and the legally required one (Gewährleistung), I'd simply translate it as warranty. If anything, the protection offered by the Gewährleistung extend beyond the ones offered my many manufacturer warranties.
If any piece of electronics dies within two years
that's not expected the die from mere use (e.g. laptop batteries), I immediately return it to the shop I bought it from (not the manufacturer) and I can typically expect some sort of remedy; repair, replacement or a refund. I'm not sure how much of it directly derives from the EU regulations, I sort of expected it to be very similar in other EU countries but I might be wrong.
Incidentally, we also get fourteen days to return anything bought online for a full refund, no questions asked, including shipping costs for for stuff >40 EUR. Naturally it ends up being a zero-sum game, the shops have to recoup those costs some way.