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Super interesting, thanks for sharing! Two questions: 1. It looks like ARR dropped significantly when the freemium product launched - was that because existing
by tqi 3y ago
Super interesting, thanks for sharing! Two questions:
1. It looks like ARR dropped significantly when the freemium product launched - was that because existing paid customers were downgrading to Free and continuing to use the product?
2. When killing the Free plan, did Equals also go back to a higher touch onboarding for new customers?