There was something probably here a few days ago to the effect of 'Their 9s are not your 9s'. Like yes, their status is showing an error rate of less than .0000

There was something probably here a few days ago to the effect of 'Their 9s are not your 9s'. Like yes, their status is showing an error rate of less than .00001%. However, all of those errors are being generated by your 5 instances that are completely down.