> if you want to solve the problem you do not want to create more problems by solving it. but if, in contrast, what you want to create is a business then it's

> if you want to solve the problem you do not want to create more problems by solving it. but if, in contrast, what you want to create is a business then it's easy to argue you actually DO want to create more problems; partially so you can "solve" them in "the next version" (or something); this way your "customers" (which really are looking more like victims) can have a real motivation to upgrade; to buy the next version, to keep on being "valued customers" this is why making tech products used to be very different from making consumable goods (e.g. food); right up until all businesses turned into subscriptions businesses and other kinds of rent-like schemes