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They treat their hardware like it's a phone or computer, something to upgrade every year or two and old versions discarded. They have no problem bricking it in
by malfist 3y ago
They treat their hardware like it's a phone or computer, something to upgrade every year or two and old versions discarded. They have no problem bricking it in a couple of years and expect you to buy a newer version. Perfectly functional hardware.
This last round of bricking was to bring about a faster CPU in the speakers, as if that matters. Didn't add features, just faster CPU.
Their support is pretty atrocious. They will always blame your router for not handling "point to point internal networking" correctly, as if that's a real possibility. They tell you you have to make one of their speakers your router and your current router needs to be put in AP mode.
Honestly they probably needed the faster CPU because they expect any of their speakers to be used a routers.
- ilyt 3y ago> Honestly they probably needed the faster CPU because they expect any of their speakers to be used a routers. They're streaming sound, not high bitrate video.
- malfist 3y agoOh I completely agree that's what they should be doing. But support wants you to put your router as an access point behind a sonos speaker, meaning the sonos speaker has to be capable of handing all your internet traffic as well as play music. Really a stupid design choice.