the customer has just as little experience fighting in a staircase as the tourist hordes You’re talking about a customer who most likely received a rigorous sw

the customer has just as little experience fighting in a staircase as the tourist hordes You’re talking about a customer who most likely received a rigorous sword fight training, and probably participated in numerous knight tourneys. And spent his life living in castles, walking up and down those stairs. And who most likely knew someone who had personally engaged in castle offense or defense (the world was a lot smaller back then). Somehow I think this customer would know a thing or two about defending castles. You could be right about the sales tactics, but comparing a medieval castle owner and a 21st century tourist is a bit much.