What you say is true but doesn't help the working programmers, sadly. I have once exclaimed to one team lead / project lead during a call with 20+ other progra

What you say is true but doesn't help the working programmers, sadly. I have once exclaimed to one team lead / project lead during a call with 20+ other programmers: "Why are we even talking to you if you can't make any difference? I want to talk to somebody who will understand our problems and try to help". Longest awkward silence ever. Needless to say, I left shortly after.