I've used Lenovo (and IBM before them) for over 20 years and have never had to deal with their repair service. I did upgrade my t470 (more ram, bigger external

I've used Lenovo (and IBM before them) for over 20 years and have never had to deal with their repair service. I did upgrade my t470 (more ram, bigger external battery), which was a bit of a pain removing the case, but did the job.