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I switched from Blackberry 18 months ago. I got the Blackberry because of wifi calling and did not have data. They had free data in the first month and I was
by rogerbinns 15y ago
I switched from Blackberry 18 months ago. I got the Blackberry because of wifi calling and did not have data. They had free data in the first month and I was appalled. Despite them supposedly being so good at email, they had no concept of folders! My incoming email is sorted into IMAP folders on arrival so I essentially could not read my email.
The wifi calling was rock solid and worked well. Everything else sucked. Of the 2 phones bought on a family plan, 3 had to be replaced because the hardware failed (included one of the replacements failing). The Bluetooth had a tendency to fail just after the warranty expired, but of course RIM never stood behind their hardware despite so many users being affected.
Booting took at least 5 minutes. Normally you wouldn't care except the phone would often be locked up - completely black screen and unresponsive. It would happen about 4 times a week and required removing the battery. One of the most popular applications is QuickPull which does a software reset similar to pulling the battery. All this means you spend a lot of time waiting for the phone to boot just when you want to use it.
People complain about Android fragmentation, but BB is ludicrous. There are a whole bunch of different form factors that have to be individually supported, as well as a ludicrous number of different operating system versions. My phone never got updated despite there being many serious bugs. For example if you paused the media player then the battery would be flattened in two hours. They did fix the bug within the same version later, but it never got deployed to my phone.
And finally writing software for the phones is a royal pain. If you want to be really frustrated, time how long it takes starting from nothing to getting Hello World running on your and one other phone. (Rinse and repeat on iOS and Android for a comparison.)
So what would it take me to switch? Something way beyond a miracle.