5% margins are terrible if you're trying to bootstrap. 5% margins with tons of payments are worse. If you have one CS interaction with a patreon paying $1-$3

5% margins are terrible if you're trying to bootstrap. 5% margins with tons of payments are worse. If you have one CS interaction with a patreon paying $1-$3 a month, you likely just ate a decade's profit. Businesses like these don't work without huge scale.