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Well it's not an ÖBB Night Train, it's a train operated by MAV-Start (Hungarian State Railways). It also says when booking that it's a partner train. Maybe do y
by albert180 3y ago
Well it's not an ÖBB Night Train, it's a train operated by MAV-Start (Hungarian State Railways).
It also says when booking that it's a partner train.
Maybe do your research before complaining about the wrong company
- ornornor 3y agoI boarded an ÖBB train with a ticket sold to me by ÖBB and a partial refund for the delay from ÖBB.
- albert180 3y agoYes because you bought the ticket from ÖBB so they are responsible for refunds too. It's still a Train operated by MAV (and you also can buy tickets from them directly) and the ÖBB Nightjet Website explicitly tells you: "Der Umfang und die Qualität der Serviceleistungen in einem EuroNight Zug und das eingesetzte Wagenmaterial weichen vom Angebot des ÖBB Nightjets ab." "The scope and quality of the services in a Euronight train and the car material used deviate from the ÖBB Nightjet offers" So no, you didn't rode an ÖBB Train
- ornornor 3y agoOkay. Isn’t it a technicality though? In the end of the day, ÖBB sells this through their website so they should stand behind it. It’s too easy to sell anything and everything and say “caveat emptor, it might be total shit or maybe not but in any case I’m only here to take your money.” See Amazon and how happy people in general are with their comingling problem. That’s my opinion anyway, feel free to have your own.
- albert180 3y agoNo it's not a technicality? I can buy tickets from Deutsche Bahn for all kind of European Train Operators, including ÖBB Nightjet. It's just a nice service to have a unified booking system