I think it started when they decided to add feature bloat like emojis and crap. 2011ish with iOS 5 was the beginning of the downfall. I worked AppleCare, and n

I think it started when they decided to add feature bloat like emojis and crap. 2011ish with iOS 5 was the beginning of the downfall. I worked AppleCare, and noticed a trend in bugs after that.