This is what always gets me about these on-call discussions. It's like there is some kind of Stockholm syndrome thing going on where employees hired to write so

This is what always gets me about these on-call discussions. It's like there is some kind of Stockholm syndrome thing going on where employees hired to write software are forced into working under completely different conditions to what software development should require and no-one ever stops to ask how badly you have screwed up the whole company culture for this issue to be relevant at all. I recommend investing in real QA and dumping the move-fast-and-break-stuff attitude and probably 90% of the madness that gets bundled under the Agile and DevOps banners as an excuse for not planning or designing anything properly any more. Your Operations team who are running a 24/7 schedule (and hiring for it) anyway should be able to deal with genuine emergencies without requiring non-specialist developers to be on call routinely. The world has worked that way forever and still does outside the DevOps bubble - including numerous industries that operate 24/7 and rely on software to do so.