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My point is not to absolve Facebook really. If they're making the software, publishing it to the country, designing the algorithm for maximum profit, profiting
by jowea 3y ago
My point is not to absolve Facebook really. If they're making the software, publishing it to the country, designing the algorithm for maximum profit, profiting when a fake news content farm posts hate speech, and making deals to zero-rate the service then yes they definitively share in the blame.
It's more that we are expecting an US company with a goal profit and controlled by a single person to be the world moderator. We got used to it but to me it feels weird if I try to stop being a fish in the water.
The US government is not really definitive on whether their large companies and media industry are an agent of state power or not. Sometimes they aren't, sometimes the government pushes a bit (like with the Hollywood military movies), sometimes Congress calls Zuckerberg to complain, sometimes it's American society that pushes American companies into pursuing goals in other countries. But then Facebook is expected to oppose state organizations from other countries. Sure they have the money but is that really in their purview and the best way to handle things?
And in this case, the local government, which in an ideal world would be the proper "moderator" for when the national debate has gone beyond acceptable bounds is actually an hostile agent. So the foreign private organization is supposed to deal with that.
In my opinion a situation where a profit-maximizing company is in this type of situation where profit and basic human rights are in conflict things already have gone wrong. I don't know how but avoiding a genocide shouldn't depend on some distant corporate officer paying attention to a country responsible for a tiny fraction of revenue and deciding to lower the company's profits!
And one of the root problems IMHO is that like a few things in the tech world, this series makes obvious the issues with Myanmar like a lot of other Third World countries using tech developed in and for the West. So Facebook then throws its platform over the wall for some extra profit above what it gets in the First World, grabs nearly the entire market since it has lots of already invested capital in software and infrastructure and negotiating power for zero-rating, all without having to expend barely any money doing things like hiring moderators or adapting to local conditions.
Sorry for rambling.