At my past company we for sure found our bug bounty program to be beneficial, but it was pretty common for us to get poorly documented submissions on the daily.

At my past company we for sure found our bug bounty program to be beneficial, but it was pretty common for us to get poorly documented submissions on the daily. The key is to set clear guidelines so you don't get overwhelmed with low-quality reports. If I could recommend anything to an org trying to build out a bounty program it would be to invest in a robust triage system rather than building your own. While building your own might seem cost-effective, the long-term maintenance and updates can become a hassle and a good triage system streamlines the process so you can focus on fixing vulnerabilities.