At my 100% remote company, we got a negative review from someone saying the bathrooms were dirty in our office. (We've never had an office, but there's another

At my 100% remote company, we got a negative review from someone saying the bathrooms were dirty in our office. (We've never had an office, but there's another company with a similar name as ours that does) We eventually got it removed, but it took an extreme amount of effort to convince them to take it down. I can't imagine how difficult it would be to take a review down that isn't as easy to prove illegitimate. This was in 2020, so maybe things have devolved since then..