Most stores around here have self-checkouts that are actually pleasant to use. No scale, no bullshit, it's very rare for an employee to be required and in those

Most stores around here have self-checkouts that are actually pleasant to use. No scale, no bullshit, it's very rare for an employee to be required and in those cases, one is usually available. That only works because people are generally honest, wages are high and crime is low, and might change as people get more pressed for money. One store/chain had a user-hostile system (nasty self checkout software, had to wait for an employee to unlock something, then an exit gate check with barcode scanning, then an employee doing a random sample check to make sure I didn't scan a cheaper product instead) and to "encourage" people to use it they reduced actual checkouts so there were massive queues. I don't know if they improved it because I haven't been back in years now. I used the US style checkouts (in and outside of the US) a few times and holy hell how are people putting up with it. Meanwhile, airline self-check-ins are horrible because they know you don't have any other option at that point and will put up with both the line and the horrendous system, and probably won't think about it the next time you buy a ticket (and even if you do, it'll be from the same airport and most airlines will be using the same horrible system).