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I have to wonder how much the tips on those new advanced checkout terminal actually go towards the particular worker; most of the time it just seems like a defa

I have to wonder how much the tips on those new advanced checkout terminal actually go towards the particular worker; most of the time it just seems like a default situation where the business barely understands how to setup the terminal let alone turn it off

abeppu 3y ago
But _should_ they go to just that particular worker? In HS, I washed dishes in a restaurant in my hometown. The waiters (all white, young attractive 20 somethings) would _occasionally_ share out a few dollars of tips to us on a very busy night. The dishwashers were highschool students immigrants. The work for dishwashers naturally scales linearly with the number of orders. Certainly I think it's BS that as a customer, I'm not sure whether the management is just taking these (and telling their workers "oh, you're getting minimum wage; you don't need tips"). But if we're gonna be tipping for _every_ service, should the person that takes your coffee order get the whole tip, rather than the person who's making drinks, or doing prep work in the back?
Gigachad 3y ago
No one seems to know how to configure them. I'm in Australia and the tip screens show up on them now so the staff press "skip" on it before they hand it to you. Including the business owners.
abdullahkhalids 3y ago
Visa/Mastercard also have an incentive not to help the shop owners not remove the tipping screen, because Visa/Mastercard charge a percentage of the transaction size. Removing the tip option has an impact on their profits.
anuraaga 3y ago
Does anyone know if all the time, it is not possible for the staff to know if you tipped or not when using the terminal? Not for post-pay but pre-pay, e.g. buying a coffee. I would generally be inclined not to tip in these situations but am worried my drink will be contaminated if I don't. I have a feeling the answer is yes, or don't know, and if there were any regulation enacted the best would be to ensure gratuities before service provided are either banned or guaranteed to be hidden. Gratuities after service provided don't seem to require any restriction. Disclaimer: I live in a country without tips and love it, would feel better on trips to the US if it were the same.

abeppu 3y ago

But _should_ they go to just that particular worker? In HS, I washed dishes in a restaurant in my hometown. The waiters (all white, young attractive 20 somethings) would _occasionally_ share out a few dollars of tips to us on a very busy night. The dishwashers were highschool students immigrants. The work for dishwashers naturally scales linearly with the number of orders. Certainly I think it's BS that as a customer, I'm not sure whether the management is just taking these (and telling their workers "oh, you're getting minimum wage; you don't need tips"). But if we're gonna be tipping for _every_ service, should the person that takes your coffee order get the whole tip, rather than the person who's making drinks, or doing prep work in the back?

Gigachad 3y ago

No one seems to know how to configure them. I'm in Australia and the tip screens show up on them now so the staff press "skip" on it before they hand it to you. Including the business owners.

abdullahkhalids 3y ago

Visa/Mastercard also have an incentive not to help the shop owners not remove the tipping screen, because Visa/Mastercard charge a percentage of the transaction size. Removing the tip option has an impact on their profits.

anuraaga 3y ago

Does anyone know if all the time, it is not possible for the staff to know if you tipped or not when using the terminal? Not for post-pay but pre-pay, e.g. buying a coffee. I would generally be inclined not to tip in these situations but am worried my drink will be contaminated if I don't. I have a feeling the answer is yes, or don't know, and if there were any regulation enacted the best would be to ensure gratuities before service provided are either banned or guaranteed to be hidden. Gratuities after service provided don't seem to require any restriction. Disclaimer: I live in a country without tips and love it, would feel better on trips to the US if it were the same.